Chapter 13.12 - PAYMENT OF UTILITY SERVICE CHARGES
13.12.010 - General.
Payment of water and sewer service, in accordance with applicable ordinances establishing the rates and charges for such water and sewer service as now exist or hereafter may be amended, shall be due twenty-five days after the date of the month the billing or statement is mailed to the user of such services. All such statements, or billings, become delinquent on the twenty-sixth day after the date of the billing statement. A delinquency charge of ten percent of the balance owing shall then be added and become payable with the statement or billing. Failure of any customer to pay any portion of the amount owing, including the delinquency charge, by the thirty-fifth day after the day of the billing statement shall constitute a delinquency for which the water or sewer service shall be terminated and the utility connection disconnected by the city pursuant to applicable ordinances, and the amount of such delinquent charge remaining unpaid, and any disconnection charges, shall constitute a lien upon the real property to which the utility services are provided.
In addition, on the fortieth day after the billing statement the customer will be subject to a collection notice and thirty days thereafter the account will be forwarded to a collection agency.
13.12.020 - Advance payments.
A. Users of water and sewer utility services provided by the city may, at their option, pay to the city at any time prior to the billing date, as an advance payment, the actual or estimated utility service charges for water and sewer service to be billed for the month or next succeeding month during which such charges are incurred.
B. Any user desiring to make an advance payment for utility service charges shall so inform the office of the city clerk-treasurer each month such advance is to be made. If the service charges for the current month have been determined, the clerk-treasurer shall prepare an estimate of the amount to be billed and the estimated amount shall be paid. The amount estimated shall be based on prior service charges incurred by the user during prior months, or, in the event of a first billing, the estimate shall be based on the average service charges incurred during prior months by similar users. Any users desiring to make an advance payment for the service charges to be incurred during the next succeeding month shall pay an estimated amount which shall be computed as provided in this section. In the event the estimated amount paid exceeds or is less than the actual service charges incurred, any excess amount paid in advance shall be credited to the next succeeding billing for utility service charges, and any amount not paid in advance shall be added to the next succeeding billing for utility service charges.
13.12.030 - Delinquency charges—Penalty.
A. The city may, at its option, disconnect water and sewer service to any user fifteen days after the mailing of a past due notice. The charge for shutoffs for non-payment of a utility bill shall be twenty dollars.
B. In addition to the delinquency penalty set forth in subsection A of this section, the following charges are established with respect to the following actions:
1. For mailing of past due notices, ten dollars;
2. For reconnecting service, ten dollars;
3. Production of duplicate billing statement, fifty cents.
4. Temporary shutoff for all other circumstances, ten dollars.
13.12.040 - Dishonored check charge.
A. From and after the effective date of the ordinance codified in this section, the city shall assess a charge of forty dollars for a dishonored check (for any reason), which fee shall be added to the utility bill of any utility customer tendering such dishonored check. In addition, the city shall have the right to assess such actual costs of collection which exceed the forty dollars dishonored check charge against any utility customer who tenders a check in payment of utility charges, which check is subsequently dishonored for any reason.
B. The city council of the city shall annually, coincident with the adoption of the annual budget for the ensuing year, set the schedule of fees to be charged for dishonored checks for the ensuing year. Such revised schedule of fees, once adopted, shall be posted conspicuously at city hall, and shall be available to members of the public upon request.
13.12.050 - Fees for additional copies of monthly utility statements.
Any landowner or property manager requesting duplicate copies of utility billings for rental properties shall pay an annual fee of twenty dollars for the first requested duplicate billing and an additional one dollar and fifteen cents for each additional duplicate billing. The annual fee shall become due and payable upon written application for duplicate billings and thereafter shall be payable on the tenth day of January of each year. In the event the fee is not paid when due, the city will not provide duplicate billings until such time as the fee has been paid.
The City of Napavine offers online payments for utility bills, permits, dog license, business license, and other payments to the City using a third party vendor, Point & Pay. Point & Pay proides a fast, easy and secure method of payment anytime, anywhere with a credit or debit card or electronic check (ECheck). There is a nominal fee for this service of $2.50 for Echeck for any amount; or 2.75% of transaction amount for debit or credit cards with a minimum of $2.00. To access the webside, click on the link below.